Whole-system duct and dryer vent check with before-and-after photos - you see exactly what came out of your vents
That "$99 whole-house special" is a bait ad - the real number appears once they are in your hallway, or the "clean" is a shop-vac at the register. We photograph the inside of your ducts before and after instead.
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After
Before
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Before
AfterThe CleanRun Air Duct Cleaning Alexandria Guarantee
When we say we stand behind our work, we mean there’s a signed piece of paper in your hand before we touch a single register. Every job CleanRun Air Duct Cleaning Alexandria completes in Alexandria comes with a written price agreed upfront, a 365-Day Done Right Promise backed in writing, and a Documented Photo Record showing the inside of every duct run before and after. Tomas Reyes has operated this way since 2013, across more than 52,000 homes, because a guarantee that lives only in marketing copy isn’t a guarantee at all. It’s a policy you can actually use.
What’s Covered
- Workmanship on every duct run, plenum, and connection. If a seal fails, a register sits loose, or debris remains visible in the photo record, we return and make it right under the 365-Day Done Right Promise, no manager approval required.
- Professional handling of your HVAC components. Our crews use Rotobrush, Nikro, and Abatement Technologies equipment on duct cleaning jobs, and Honeywell, Aprilaire, and Guardsman products for air quality work, all operated by technicians trained on manufacturer specifications, not guesswork.
- Complete jobsite cleanup when we leave. We cover floors, move furniture back, and remove every piece of equipment and debris; the only thing we leave behind is the photo record and your written warranty.
- On-time arrival with named, background-checked technicians. Haven Standard Clause 3: Verified Crews means you know who’s coming before they arrive, and they show up in uniform, not an unmarked van.
- Honest, flat pricing with no per-vent add-ons. Haven Standard Clause 1 requires a written price before any work starts, every time, and that price covers the complete system we scoped together, not a teaser rate that balloons once the panels are off.
Our Satisfaction Promise
If something isn’t right, you don’t need to argue with a dispatcher or escalate through a call center. The 365-Day Done Right Promise is a written guarantee on every job, not a policy subject to manager approval. Here’s how it works: you call (240) 318-7712, describe what you found, and we schedule a return visit. Tomas Reyes or a senior technician reviews the original photo record against your concern, identifies what was missed or what failed, and corrects it. We’ve done this since 2013 because ductwork is hidden infrastructure; you can’t verify it with a glance like a painted wall. The photo record exists precisely so both sides know what “done right” looks like. If we didn’t achieve that standard, we don’t debate it. We fix it.
The promise also covers our Free Second Opinion on any written estimate. Bring us a competitor’s quote for air duct cleaning, dryer vent cleaning, HVAC cleaning, duct repair and sealing, or air quality and sanitizing in Alexandria, and we’ll put our own number next to it in writing, no charge, no obligation. You’ll see exactly what each line item covers and what it doesn’t.
BeforeAfterLicensed & Insured Backing
Licensing and insurance aren’t decorations; they’re the mechanism that makes a guarantee enforceable. CleanRun Air Duct Cleaning Alexandria operates as a state-licensed, insured and bonded contractor, and that license number is published on this page, not buried in a footer where you’d never find it if you needed it. For Alexandria homeowners, this matters because Virginia’s contractor regulations require specific competency standards for HVAC-adjacent work, and our insurance coverage protects your property if something goes wrong during a job. The 365-Day Done Right Promise sits on top of that foundation, but the foundation itself is real: a licensed business with bonded technicians using professional-grade equipment from trade-recognized brands. When Tomas Reyes signs a written warranty for work in Old Town, Del Ray, or the West End, that signature carries the weight of a business that has served 52,000 homes without hiding behind anonymous ownership or vague coverage terms.
What You Receive After Every Job
Your documentation package includes three concrete deliverables. First, the written scope of work with the agreed price, signed before we started. Second, the Documented Photo Record showing the interior of every duct run before and after cleaning, with timestamps, delivered as part of your standard job record. Third, the written 365-Day Done Right Promise with the specific work date, technician names, and coverage terms. These aren’t vague reassurances; they’re items you can forward to your home insurer, your property manager, or your own files. In Alexandria’s competitive real estate market, documented duct maintenance with photo evidence adds actual value to a home sale disclosure.
How Our Guarantee Differs from Typical Duct Cleaning Warranties
Most duct cleaning guarantees in the Alexandria market expire the moment the van leaves your driveway, or they require you to prove the company caused the problem before they’ll return. Our 365-Day Done Right Promise reverses that burden. If the work isn’t right, we make it right. The photo record eliminates the “he said, she said” that kills most warranty claims. And because we quote flat system pricing upfront, there’s no hidden damage clause or per-vent escalation that voids your protection.
We’ve also seen competitors advertise “satisfaction guaranteed” without defining what satisfaction means or how to claim it. Our paperwork spells it out: call (240) 318-7712, reference your job date, and we dispatch a technician. No restocking fees, no diagnostic charges, no “we’ll credit your next service.” Just the work, corrected, under the same written terms.
Equipment and Standards Behind the Promise
The guarantee only works if the tools and people can deliver. Our equipment roster includes Rotobrush rotary brush systems for mechanical agitation in residential duct runs, Nikro negative-pressure extraction machines for debris removal, Abatement Technologies HEPA filtration for containment, and Honeywell, Aprilaire, and Guardsman products for air quality and sanitizing installations. These are brands you can look up independently, with published specifications, not proprietary labels designed to obscure what you’re paying for. Haven Standard Clause 2: Named Equipment requires this transparency because a guarantee on mystery tools is no guarantee at all.
Every technician works under Haven Standard Clause 3: Verified Crews, meaning background checks, uniforms, and pre-arrival identification by name. When someone enters your Alexandria home to work on concealed infrastructure, you should know exactly who they are and what standard they follow.
Common Questions About Our Guarantee
What if I find debris in my ducts after you leave?
Call us at (240) 318-7712 within 365 days and we’ll review your photo record. If debris visible in the after photos doesn’t match what you’re seeing, or if a register was missed, we return and correct it at no charge. The 365-Day Done Right Promise covers this specifically.
Does the guarantee cover damage to my HVAC system?
Our state-licensed, insured and bonded status covers property damage during work, and the 365-Day Done Right Promise covers workmanship failures after completion. If our technician damages a component during cleaning, our insurance handles it. If a connection we sealed fails within the guarantee period, we repair it. Two separate protections, both in writing.
Can I transfer the guarantee to a new homeowner if I sell?
The 365-Day Done Right Promise applies to the original service address and customer for the full term. For Alexandria home sales, we can provide a service verification letter with your photo record for disclosure purposes, which many buyers and inspectors value. Call (240) 318-7712 to request documentation for your closing packet.
Why don’t you offer a lifetime warranty like some competitors?
Because “lifetime” warranties in duct cleaning often exclude the actual failure modes you’ll encounter, or they’re issued by companies that won’t exist in three years. We’ve been in Alexandria since 2013, served 52,000 homes, and our 365-Day Done Right Promise is renewable through ongoing service relationships. We’d rather under-promise and over-deliver than sell you a fantasy.
How do I know the photo record is real?
Every photo is timestamped and includes your address and job number in the metadata. We deliver it as part of your standard job record, and you can cross-reference any image against the register locations in your own home. In twelve years, no Alexandria customer has challenged the authenticity of our documentation, because there’s nothing to challenge.
Ready to Schedule Guaranteed Work?
Call (240) 318-7712 to book air duct cleaning, dryer vent cleaning, HVAC cleaning, duct repair and sealing, or air quality and sanitizing in Alexandria. You’ll receive a written price before any work starts, a Documented Photo Record of every duct run, and the 365-Day Done Right Promise in writing. All calls are answered by a live person, and your technician will be background-checked, uniformed, and identified by name before arrival.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Alexandria, serving Alexandria since 2013.